aerocoupling aerocoupling Aero-pack_sticker_v3

Returns and General terms

General information for private buyers:




You have, for a period of 14 days, the right to exchange or return the ordered articles, (expect type specific, tailor made parts/ tugs)


Towtugs are normally tailor made , since all brands have own specifications.


If ordering for SR22 / SR20 and DA40 and DA42,DA62 please specify on ordering, so we can install correct controller and fork and adapters for your aircraft. those tugs cannot be returned.



Please use this fair service with sense.

Please note:

- The item must be unused , batteries in same conditions and not modified or damaged and repacked in its original packaging

- The identification tag must still be attached to the product with the disposable seal

- The products must be shipped back to us within 14 days from the date in which the order was delivered.

fill in the reason for returning and insert this return form into the package.

Send your return with sufficient postage to the following address:


Aero-Pac, kruisboommolenstraat 7/9, 8800 roeselare, belgium


Please note that packages with insufficient postage will not be accepted. heavy packaging over 20 kg must be shipped on origninal pallet.


Fill in the reason for returning and put it on top of packaging

You orginise transport, with prior consulting aero-pac for the best transport company.


Returning with UPS (with prior permission, for light packaging:

- Please call UPS in order to arrange for them to collect the parcel at the desired date, time and location or hand the package in at the nearest Kiala Point, or relevant after consulting daviation bvba, all shippings have to be done according to ups packaging requirements even not shipped with ups.


Credit or Debit Card: the time for the refund to show on your Card statement will depend on the card company's policies.

Refunds made to your bank-/PayPal account will show within 7 days after receipt of the return on the statement of your bank-/Paypal-account.